Now platform innovations using Gen AI
The digital age calls for innovative solutions, and the Now Platform doesn't disappoint. Armed with Generative AI, it encompasses a host of tools including machine learning frameworks, natural language understanding, search automation, analytics, and process mining. These tools collectively aim to amplify user experience and enhance organisational productivity.
How ServiceNow defines Generative AI?
ServiceNow's approach to Generative AI isn't just about automation but focuses on making information structured and accessible. It's about enabling businesses to generate insightful financial reports, discovering breakthroughs in healthcare, and assisting developers in their coding process. By understanding and predicting patterns, Generative AI revolutionises every facet of a business's operations.
What can you do with Generative AI?
With the integration of AI in the Now Platform, businesses can:
- Offer personalised solutions by predicting user needs.
- Automate repetitive tasks, allowing human resources to focus on creative and unpredictable endeavours.
- Provide real-time insights, thereby making informed business decisions.
Applications of Generative AI across Industries:
- Financial Institutions: Generate structured financial reports.
- Healthcare: Accelerate drug development with predictions that 30% of new drugs by 2025 will use Generative AI techniques.
- IT Sector: Boost productivity by using AI-assisted coding, potentially adding a $485 billion value to the industry.
Real-world examples of AI in the Now Platform:
Use cases for Now Assist
New ServiceNow releases
ServiceNow continuously refines its offerings, ensuring businesses have the best tools at their disposal.
In conclusion, as businesses adapt to the ever-evolving digital landscape, platforms like ServiceNow's Now Platform, powered by Generative AI, play a pivotal role in navigating these changes. By integrating AI into their core operations, businesses are not just future proofing themselves but are also taking a giant leap towards efficiency, productivity, and growth.
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